About us

Overview of Business Operations: Leveraging a global perspective and solid technical expertise, Global Trust Co., Ltd. operates an integrated business model encompassing import and export trade, domestic sales, and after-sales services—specifically repair and maintenance.

Global Trading Business: We identify and procure outstanding products and materials from around the world to supply the domestic market, while also exporting high-quality, reliable Japanese products to markets overseas. Our staff, well-versed in complex customs procedures as well as the laws, regulations, and quality standards of various countries, ensure smooth and secure cross-border distribution. Leveraging a robust network of global business partners, we propose optimal solutions tailored to the diverse needs of our customers.

Domestic Distribution: We provide a steady, reliable supply of high-quality imported goods and carefully selected domestic products to customers across Japan—both corporate and individual. We go beyond mere product sales; our knowledgeable specialists take the time to thoroughly understand each customer’s challenges and needs, offering attentive support that ranges from selecting the ideal product to assisting with its implementation.

Repair & Technical Support: Our commitment extends far beyond the initial delivery of a product; we maintain an in-house system for repairs, servicing, and maintenance to ensure our customers enjoy long-term, worry-free use. Staffed by highly skilled and experienced technicians, we provide not only rapid responses to malfunctions but also comprehensive after-sales services, including routine inspections and parts replacement. We offer the peace of mind that comes with knowing—even for overseas products—prompt maintenance is available right here in Japan. By managing the entire process in-house—from sourcing and importation to sales and after-sales support—Global Trust Co., Ltd. ensures rigorous quality control and swift, responsive service. We remain dedicated to building upon our track record of trust and reliability, striving to serve as a partner that contributes meaningfully to our customers’ businesses and daily lives.